Crystal Meridian Privacy Policy

Effective October 8, 2026

At a glance: services and information

This summary supplements the details below. A provider’s processing depends on the features you use, permissions, consent and service configuration.

Your privacy controls

Use the game’s Privacy & Data settings to review available advertising preferences and regional consent choices. Device-level advertising controls are managed separately by your operating system. Optional personalization is not required for ordinary gameplay. Rewarded ads may be unavailable depending on consent, connectivity and provider availability.

Resetting progress versus deleting data

• Progress reset: resets gameplay statistics as explained below. A hashed identity and reset marker can remain to prevent older devices from restoring deleted progress.
• Fuller deletion request: email admin@oramagroupllc.com to request removal of remaining cloud identifiers and associated information, subject to verification and applicable retention obligations.
• Separate provider records: store purchases, platform leaderboard records and device backups are managed separately. A progress reset or uninstall does not delete them.

Advertisements and external links

If you select an advertisement or external link, another company’s website, app or store may open. Its privacy practices apply to information it collects there. Review that provider’s notice before supplying personal information. Orama remains responsible for its own processing described in this policy.

1. Who operates Crystal Meridian

Crystal Meridian is owned and operated by ORAMA GROUP LLC, a New York limited liability company ("Orama," "we," "us," or "our"). This policy describes information handled by the current version of Crystal Meridian.

Contact: admin@oramagroupllc.com

2. Player information and cloud saves

No separate Crystal Meridian account is required. On iOS, Apple Game Center may provide a player identifier and display name. Your display name, best score, completed-run totals, distance, close calls, settings and introduction status are saved on your device. For signed-in Game Center players, cloud saving also stores your display name, a hashed player identifier, a save-device identifier, personal records and introduction status. Settings and Apple purchase ownership are handled separately.

3. How information is used

Records restore your profile and personal statistics across devices using the same Game Center account. To authenticate a save, our server receives your Game Center player identifier and Apple-signed verification information. We store a hashed player identifier to associate your records and verification markers to prevent replay of authentication requests. No separate email or password is required. We do not receive your Apple Account password or email address through Game Center. A hashed identifier is pseudonymous, not anonymous: it still allows us to associate saves with the same player. Supabase hosts this service in the United States and processes connection information, including IP addresses and operational logs. Cloud-save records remain private. If you choose Join Leaderboard, the game sends your longest-run distance to Apple Game Center, where your Game Center identity, rank and distance may be visible to other players. You can stop future submissions in the Leaderboard screen; this does not remove records already held by Apple. Local or cloud progress reset does not delete Game Center leaderboard records. Apple handles Game Center under its own terms and privacy policy.

Cloud-save limits

Unfinished runs are not synced. Offline progress is queued on your device for a later retry. Advertising consent and device preferences are not copied between devices.

Support information

If you email us, we receive your email address and information you choose to send. We use it to respond, provide support, protect our services and meet applicable legal obligations. Please do not send information unnecessary for your request.

4. Advertising and service providers

Crystal Meridian uses Google AdMob to offer an optional rewarded revive and full-screen ads between completed runs. Development builds currently use Google test ads. Google and its advertising partners may process IP addresses (including approximate location derived from them), device/app identifiers, ad interactions and diagnostic information. These support ad delivery, measurement and fraud prevention. The Google Mobile Ads SDK may also collect crash logs, performance and other diagnostic information, and device interactions such as app launches and video views. Advertising identifiers are available only as permitted by platform permissions and configuration. Data use depends on consent, device permissions and ad configuration.

The game does not ask for precise location, contacts, photos or microphone access.

Advertising choices

Where required, Google's consent form asks for advertising choices before ads are requested. Review available choices in Settings > Privacy & Data > Ad Privacy Choices. Before advertising starts, the updated app asks for an age group and stores it only on this device, without a birth date. Adults can choose personalized advertising in Settings > Privacy & Data > Advertising Preferences. This choice is optional and also requires Apple tracking permission and applicable regional consent. Apple permission can be changed in your device Settings. Choosing non-personalized ads, declining Apple permission, or not giving a requested regional consent does not block normal gameplay. Players selecting ages 13–17 or preferring not to state an age receive restricted, non-personalized ad requests without an Apple tracking prompt. The app does not request ads for players selecting under 13. Regional choices remain available through Ad Privacy Choices where required. Google may serve non-personalized or limited ads, or no ad, depending on the choices and restrictions. The app disables Google’s publisher first-party identifier. Earlier test versions may not present all of these choices. Non-personalized ads can still involve personal information for delivery, measurement and fraud prevention. Declining optional advertising consent does not prevent ordinary gameplay; a rewarded revive may be unavailable. Google services remain subject to their own privacy policy: https://policies.google.com/privacy

Other providers and local storage

Your operating system, app store and email provider may process information under their own policies. Apple may process crash reports, diagnostics and TestFlight feedback according to your Apple settings and its notices. Crystal Meridian does not include a separate Orama gameplay-analytics service. Device backups may contain your local game data. Orama does not operate those backups. A local device-derived marker helps detect when a save moves to another device; a save-device identifier prevents duplicate cloud totals. These are separate from an advertising identifier. Unity In-App Purchasing supports the Apple purchase flow described next.

Apple privacy: https://www.apple.com/legal/privacy/
Unity privacy: https://unity.com/legal/privacy-policy
Supabase privacy: https://supabase.com/privacy

Purchases and unlocks

Apple processes in-app payments. Unity In-App Purchasing connects the game to Apple's store to fetch product prices, verify transactions and restore purchases. The app receives product identifiers and transaction/ownership information; Orama does not receive payment card details.

Unlocked products and your selected crystal and world theme are cached on this device and refreshed from Apple's purchase records. Restore Purchases uses your Apple Account, independently of Game Center. Gameplay profile reset does not remove Apple purchases. No app-operated purchase server is used.

Ad-free owners receive no ads; the app does not request advertising while their ad-free entitlement is active. Buying ad-free does not erase information previously processed by an advertising provider.

5. Retention and deletion

Cloud progress is retained to provide cross-device restoration until you reset it or request deletion, subject to service closure and applicable legal obligations. Open Settings > Player Profile > Delete Saved Progress and confirm while online. This resets saved statistics and removes the saved display name from active progress. A hashed identity and reset marker remain to prevent an older device from restoring deleted records. Other devices clear old progress when they reconnect. New play can create new records.

What a reset does not delete

Guests can use Reset Local Data. Uninstalling alone does not delete cloud records. Deletion does not cancel Apple purchases or remove operating-system backups, service backups or support emails. Service backups and operational logs may persist under provider retention schedules.

Retention and support

We retain support correspondence only as reasonably needed to respond and for legitimate operational, security and legal purposes. Email admin@oramagroupllc.com for help or deletion requests, subject to applicable retention obligations.

6. Your choices and rights

Manage your Game Center name through Apple. Guests can edit their local name. You can delete saved progress in Player Profile. Manage device backups through your operating system. A progress reset is not complete deletion of all identifiers. Contact us to request deletion of remaining cloud identifiers and associated data. Reusing cloud saving may create a new record; offline records may be unrecoverable if the device is lost before syncing.

Privacy requests

Depending on your location, you may have rights to access, correct, obtain a copy of, or delete personal information; restrict processing; withdraw consent; opt out of certain advertising uses; or complain to a privacy regulator. Where applicable law treats advertising disclosures as a sale, sharing or targeted advertising, associated opt-out rights may apply even if no money is exchanged. Rights and exceptions depend on the law that applies to you. Contact admin@oramagroupllc.com to exercise applicable rights regarding information Orama holds. Tell us which request you want to make and enough information to locate your records; do not send your Apple password or payment details. Where applicable, you may use an authorized agent or appeal our response by contacting the same address. We will not unlawfully discriminate against you for exercising privacy rights. We may need to verify your request and may be subject to legal exceptions.

7. Children and international processing

Crystal Meridian is intended for people aged 13 and older and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, contact admin@oramagroupllc.com so we can investigate and delete it as required. Players below the age of legal adulthood should involve a parent or guardian.

Cloud gameplay records are processed in the United States by our dedicated Supabase project. Device backups, support correspondence and service operations may involve other countries. Privacy laws in those countries may differ from those where you live.

8. Security and disclosures

We use safeguards such as encrypted connections and server-side verification to protect cloud saves. No system guarantees absolute security. We may disclose information when required by law, to protect rights or safety, or to providers helping operate the game. We do not publish your cloud-save profile. Optional Game Center leaderboard sharing is separate and works as described above.

9. Changes and contact

We may update this policy as Crystal Meridian changes, revise the effective date and provide additional notice when legally required. Any future changes to advertising, accounts, analytics or online features will require an updated notice reflecting their actual operation.

For privacy questions or requests:
ORAMA GROUP LLC
admin@oramagroupllc.com